Last Updated: October 3, 2018
Information We Collect
Information You Provide
We collect information you provide directly to us. For instance, in order to use a device, we require you to register for an account by providing your name, email address, and phone number. In order to customize and enhance your experience and the messages we send you, we also ask you to provide information about your baby, including his or her name, date of birth, and gender.
We also collect any information you provide when you sign up for our mailing list, purchase a device, register your device, request customer support, participate in any interactive features of the Services, communicate with us via third-party social media sites, apply for a job, or otherwise communicate with us.
Information We Collect Through Our Devices
When you use our device, we collect real-time audio and video data from the device. We use this data to detect and collect information about your baby’s vital signs, including his or her breathing and sleeping metrics.
Information We Collect Automatically
When you access or use our Services, we automatically collect information about those interactions, including the following:
In addition, we may obtain information from other sources and combine that with information we collect through our Services. For example, if you create or log into your account through a social media site, we will have access to certain information from that site, such as your name, account information, and friends lists, in accordance with the authorization procedures determined by such social media site.
How We Use the Information We Collect
We use the information we collect to provide, maintain, and improve our Services, such as to deliver the Services you request, customize your experience, and send you notifications of your baby’s activity. We may also use the information we collect to:
How We Share the Information We Collect
We will not share data except in the following circumstances:
The Services may offer social-sharing features and other integrated tools (such as the Facebook “Like” button). Your use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social-sharing feature. For more information about the purpose and scope of data collection and processing through social-sharing features, please visit the privacy policies of the entities that provide these features.
Advertising and Analytics Services Provided by Others
We store the other information we collect for as long as is necessary for the purpose(s) for which we originally collected it, or for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations. We generally delete audio and visual data collected from our devices within 14 days of collecting it, but may delete such information sooner or retain it longer, such as if you ask us to store it for a longer period.
Transfer of Information to the U.S. and Other Countries
Cocoon is based in the United States and we process and store information in the United States. Our Services are not intended for use outside of the United States. If you use our Services outside of the United States, you consent to the transfer of your information in the United States and other jurisdictions where it may not enjoy the same level of protection as it does in your home country.
You may update, correct, or delete your information at any time by logging into your account or emailing us at firstname.lastname@example.org. If you wish to delete or deactivate your account, please email us at email@example.com, but note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.
You may opt out of receiving promotional emails from Cocoon by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.
With your consent, we may send promotional and non-promotional push notifications or alerts to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device.
Our Policy Toward Children
While our devices capture information about children, we do not market our Services to children, and we never knowingly collect personal information from children. If you are the parent or guardian of a child under 13 and believe your child has provided personal information to us, please email us at firstname.lastname@example.org.
385 Moffett Park, Suite 105
Sunnyvale, CA 94089